Privacy Policy
Last updated: March 2026
Data Controller
Aerie Technology Ltd (formation pending)
Email: privacy@aerie-tech.co.uk
What Data We Collect
When you use our website or join the waitlist, we may collect:
- Contact information — full name, work email address, company name
- Business context — number of technicians, current PSA/RMM tools
- Usage data — pages visited, time on site (via privacy-respecting analytics)
How We Use Your Data
- To communicate with you about Aerie OS (product updates, launch notifications)
- To provide and improve the Aerie OS service
- To understand our audience and improve our marketing
We will never sell your data to third parties.
Legal Basis for Processing
We process your data based on your consent (when you submit the waitlist form) and our legitimate interest in communicating with prospective customers.
Data Storage & Security
- Database — Supabase (UK region, London)
- Website hosting — Cloudflare Pages (global CDN with DDoS protection)
- Email — Resend (transactional email)
All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Third-Party Processors
| Processor | Purpose | Location |
|---|---|---|
| Supabase | Database & authentication | UK (London) |
| Cloudflare | CDN, DDoS protection, hosting | Global |
| Resend | Transactional email | US (EU data processing) |
Your Rights (GDPR)
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data
- Portability — receive your data in a structured format
- Object — object to processing based on legitimate interest
- Withdraw consent — at any time, without affecting prior processing
To exercise any of these rights, email privacy@aerie-tech.co.uk.
Cookies & Analytics
We use Plausible Analytics, a privacy-respecting analytics tool that does not use cookies, does not track individuals, and does not collect personal data. No cookie consent banner is required.
Data Retention
Waitlist data is retained until you request removal or until 12 months after the last communication, whichever comes first.
Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via the email address you provided.
Contact
For any privacy-related questions, contact us at privacy@aerie-tech.co.uk.